Refund policy
At Dr. Sumeet Dhawan’s Neurology Consultation website, we strive to provide high-quality medical services to our patients. If you have paid for a consultation and are unable to attend, please notify us at 1-2 days in advance, and we will issue a full refund in 3-7 working days
At Dr. Sumeet Dhawan’s Neurology Consultation website, we prioritize the privacy and security of our patients’ personal information. We collect essential data such as your name, contact details, and medical history to deliver tailored medical consultations and ensure you receive the highest quality of care. This information is crucial for understanding your health needs and providing effective treatment plans.We are committed to maintaining the confidentiality of your data. Therefore, we will never share your personal information with third parties without obtaining your explicit consent. This means that your medical history and any other sensitive information will remain strictly between you and our healthcare professionals.To safeguard your data, we implement robust security measures to prevent unauthorized access. Only authorized personnel within our organization have access to your information, ensuring that it is handled with the utmost care and respect.If you have any concerns about how your information is being used or if you wish to inquire about your data, please do not hesitate to contact us. Our commitment to protecting your privacy is paramount, and we continuously strive to enhance our practices in line with evolving privacy regulations and standards. Your trust is vital to us, and we take every step necessary to uphold it.
Effective Date: 1st September 2024
www.drsumeet.com (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services, including any medical-related services, such as telemedicine consultations and health information resources. By using our website, you agree to the practices outlined in this policy.
We may collect the following types of information from you:
1.1 Personal Information
Contact Information: Name, email address, phone number, mailing address.
Account Information: Username, password, and other credentials necessary for account creation and access.
Payment Information: Credit card details and billing information (if applicable). By payment gateway
1.2 Health Information
Medical History: Health conditions, treatment details, medical records, prescriptions, and consultation information provided by you or your healthcare provider.
Telemedicine Data: Information collected during virtual consultations, including video, audio, or chat logs (if applicable).
1.3 Usage Data
Log Information: IP address, browser type, pages visited, time spent on the website, and other web analytics.
Device Information: Device type, operating system, and unique device identifiers.
We use the information collected to provide, maintain, and improve our services, as well as to comply with legal obligations. Specifically, we may use your information for the following purposes:
2.1 Provision of Medical Services
To facilitate medical consultations, including telemedicine appointments.
To provide personalized health information, recommendations, or treatment plans.
To coordinate care with healthcare professionals.
2.2 Account Management
To create and manage your account, including password resets and profile updates.
To communicate with you regarding appointments, services, or account issues.
2.3 Billing and Payments
To process payments for services and manage billing records.
2.4 Legal and Regulatory Compliance
To comply with healthcare regulations, such as HIPAA (for U.S. users) or GDPR (for EU users).
To report health information as required by law or public health authorities.
2.5 Improvement of Services
To analyze how our website and services are being used to improve the user experience and develop new features.
To conduct research and analytics related to medical services, ensuring that your personal information is de-identified or anonymized when used for this purpose.
We take data security seriously and implement various measures to protect your personal and medical information, including:
Encryption: All sensitive data, including health and payment information, is encrypted using industry-standard encryption protocols (e.g., SSL/TLS) during transmission.
Access Controls: Only authorized personnel have access to personal and medical information, and they are required to maintain confidentiality.
Secure Storage: Personal and medical data is stored on secure servers, which are protected against unauthorized access, loss, or destruction.
We do not sell or rent your personal information. However, we may share your data under the following circumstances:
4.1 With Healthcare Providers
We may share your medical information with healthcare providers involved in your care or treatment to provide the best possible service.
4.2 With Third-Party Service Providers
We may share personal information with trusted third-party vendors (e.g., billing services, cloud storage providers) who assist us in providing services, provided they adhere to strict data protection standards.
4.3 For Legal and Regulatory Purposes
We may disclose your information as required by law, court order, or government regulation. This includes reporting public health information when necessary.
4.4 In Case of Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the business transaction, subject to the same privacy protections.
Depending on your location, you may have specific rights regarding your personal information. These rights include:
5.1 Access and Rectification
You have the right to access and update the personal information we hold about you. You can do this by logging into your account or contacting us directly.
5.2 Data Portability
In certain circumstances, you may request that we transfer your personal information to another service provider or to you in a structured, commonly used format.
5.3 Deletion
You may request that we delete your personal information, subject to legal or contractual limitations, particularly related to medical records that may need to be retained by law.
5.4 Consent Withdrawal
If you have consented to the processing of your personal data, you may withdraw this consent at any time. However, withdrawing consent may affect your ability to use certain services.
5.5 Objection to Processing
You have the right to object to the processing of your personal data for certain purposes, such as direct marketing or research purposes.
We may use cookies and similar tracking technologies to improve user experience, personalize content, and analyze web traffic. You can manage your cookie preferences through your browser settings. For more detailed information on how we use cookies, please refer to our Cookie Policy.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Medical information may be retained for the duration required by healthcare regulations.
Terms and Conditions:
By using Dr. Sumeet Dhawan’s Neurology Consultation website, you agree to comply with our terms and conditions, which are designed to ensure a smooth and respectful experience for all parties involved. One of the primary requirements is that all consultations must be paid for in advance. This policy helps us manage scheduling effectively and ensures that resources are allocated appropriately. Patients are expected to attend their scheduled appointments. If you cannot make it, we require at least 1-2 days notice for cancellations. This allows us to offer your slot to another patient in need of care. We emphasize the importance of treating our staff with respect and courtesy, as a positive interaction is crucial for effective healthcare delivery. Providing accurate and up-to-date medical information is essential for us to offer the best possible care. This includes disclosing any relevant medical history or current medications that may affect your treatment. Additionally, we urge patients to seek emergency medical care if they experience acute symptoms or conditions that require immediate attention.We reserve the right to refuse service to anyone who violates these terms and conditions, ensuring a safe and professional environment for both patients and staff. If you have any questions or concerns regarding these terms, please feel free to contact us. By using our website, you acknowledge that you have read, understood, and agreed to abide by these terms, fostering a collaborative healthcare experience.
Effective Date: 1st September
Welcome to website of Dr Sumeet Dhawan, www.drsumeet.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions, which govern your use of our medical services. Please review these terms carefully. If you do not agree to these terms, you should not use this website or any of its services.
This agreement outlines the terms and conditions of your use of www.drsumeet.com, which provides medical-related information and services. By using this website, you confirm that you are at least 18 years of age and agree to abide by these terms.
The information on this website, including any advice, articles, or other content, is intended for general information purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition.
As a user of this website, you agree:
To use the website and services in compliance with applicable laws and regulations.
Not to submit any false or misleading information.
Not to use the website for any illegal, harmful, or unauthorized purposes, including disseminating viruses, spamming, or violating intellectual property rights.
www.drsumeet.com may offer various medical-related services, such as telemedicine consultations, appointment bookings, and health information. By using these services, you agree that:
The services are provided “as-is” without any guarantees.
Any telemedicine or medical advice provided via the website is dependent on the quality of the information you provide and should not be solely relied upon without in-person medical consultation.
You are responsible for following up with your healthcare provider regarding any medical concerns.
You may need to create an account to access certain services. You are responsible for maintaining the confidentiality of your account information, including your username and password, and for any activities that occur under your account.
We take the privacy of your personal information seriously. By using the website, you agree to the collection and use of your information as outlined in our Privacy Policy. Any personal health information provided during the use of services will be handled according to applicable privacy laws, including HIPAA (Health Insurance Portability and Accountability Act) where relevant.
Certain services may require payment. By providing your payment information, you agree to be charged for the services rendered according to the fee schedule provided. Any failure to pay may result in the suspension of your account or access to services.
Pricing policy
Our pricing policy for the payment gateway used in our parent training courses on speech therapy and occupational therapy for children with autism is designed to be transparent and straightforward as mentioned on our website. This structure is particularly beneficial for parents enrolling in our courses, as it keeps costs predictable and manageable. We are committed to providing value while ensuring that your payments are processed efficiently and securely, allowing you to focus on supporting your child’s developmental needs.